You can use all the main Credit Cards & PayPal in our store.

SwiftBra adheres to the highest industry standards to protect your personal information with the best security solutions. Your credit card information and personal details are encrypted during transmission using SSL (secure socket layer technology), which is widely used on the internet for processing payments safely.

90% of our orders have a tracking number available. However, it’s possible that your order doesn’t have a tracking number. Please contact us at support@vibeglowers.com if you need to know more about your shipment, which doesn’t have a tracking code, and we’ll do our best to get you some information about it!

You will receive your tracking number by email within a few days of your order. You can then track your order using the code on our Track Order page.

Please ensure you’ve inserted your code correctly; the best way to do this is by using copy & paste.

When your items have been dispatched, we will send a notification email to your registered email address and the phone number you used at checkout. The tracking number is normally available within the next few days of dispatch.

You can also check our online order tracking page.

Sometimes, postal tracking services mark an order as delivered when it has reached your local post office, even though you have not yet received your package. Please wait a few more days for your postal service to deliver the package to your home or contact your local post office, as they may hold the item for you.

All items are subject to a handling period before they are dispatched. 99% of orders leave the warehouse within 1-3 days of payment. We will notify you by email when your items have been shipped.

If, for any reason whatsoever, your items do not arrive within 45 business days from the purchase date, please contact support@vibeglowers.com.

Standard International Shipping: 1 t0 5 business days All orders will be dispatched from our warehouse within 3 business days. Please allow up to 6 business days for dispatch in peak periods.

This depends on where you live and which product you order. The package will be delivered to your home, mailbox, porch or local post office with a notice left in your mailbox.

Most orders will be available for pickup from your local post office once you receive a notice letter in your mailbox. This also happens if the mailman has tried to deliver the package to your home, but no one was there to accept it, and it couldn’t be left anywhere safe.

We offer FREE Shipping on whole USA!

Our warehouses are located in China & United States. Most orders are shipped from China. If you need more information about this, please contact us at support@vibeglowers.com.

If you have received a damaged or faulty product from the Website, please send us a photographic or video proof of the damage, and we will send you a new working item right away (free, of course).

If this happens to you, email us at support@vibeglowers.com as soon as possible, and we might be able to take care of it. However, we can’t guarantee anything in this case, as our items are usually processed immediately after you order and shipped out the same day or the day after. If your order has already entered the shipping process, we won’t be able to stop it. Please contact us anyway, as we still care, and we’ll try to help in any case. We know how frustrating it can be to pay for something you can’t use. Please note: if we can’t cancel the order, we won’t do a refund if you ordered your products to the wrong address.

Customs, Postal Services & Website are different entities, hence we are not liable for any delays caused by customs or local post services and cannot be made responsible for the customs services in your country.

Payment of customs charges and taxes is the recipient’s responsibility and will not be covered by us here at the Website. For further details on the charges, please contact your local customs office.

If your order is held up in customs, we suggest calling your country’s customs department directly and asking them to release your items.

Once you have placed an order, the information goes straight to the shipping department which takes 1-3 working days to process. After this, the shipping department will send the tracking codes to the data entry to update the tracking codes and send a shipping confirmation email to the customer. Hence, if you need to change your shipping address, please contact our Customer Service as soon as possible after placing your order; we might be able to take care of it.

Please ensure that all the information you have provided is correct before submitting your order to prevent losses in the mail or other mishaps from happening.

NOTE: To all customers who provided a different shipping address than their permanent address, we will not be responsible for lost or undelivered parcels and/or if you moved out of the address you provided us.