At Vibeglowers, we are committed to ensuring your shopping experience is not only enjoyable but also worry-free. Our “Easy Returns” policy is designed to provide you with peace of mind, allowing you to shop with confidence.

Our Easy Returns Policy:

We understand that, occasionally, you may change your mind or encounter issues with your purchase. That’s why we’ve made our return process straightforward and hassle-free.

Key Highlights:

1. 30-Day Return Window: We offer a generous 30-day return window from the date of delivery. This gives you ample time to decide if your purchase meets your expectations.
2. No Questions Asked: We believe in making your return experience as simple as possible. You don’t need to provide a detailed explanation for your return. We respect your choice.
3. Prepaid Return Labels: For added convenience, we provide prepaid return labels for eligible returns. This means you won’t have to worry about return shipping costs in many cases.

How to Initiate a Return:

Initiating a return is as easy as 1-2-3:

1. Contact Us: Reach out to our customer service team via email or phone, and let us know that you’d like to initiate a return. We’re here to assist you every step of the way.
2. Pack Your Items: Securely pack the items you wish to return in their original packaging, including all accessories and tags.
3. Return Shipping: If eligible for a prepaid return label, we’ll provide you with the necessary information. Simply affix the label to the package and drop it off at your nearest shipping location.

Refund Process:

Once we receive your returned items and inspect them, we’ll process your refund. You can expect to receive your refund within a reasonable timeframe.

Exceptions:

Please note that certain items may not be eligible for returns due to hygiene and safety concerns. Be sure to check the product page for specific return eligibility details.

Contact Us:

If you have any questions about our free shipping policy or need assistance with your order, our dedicated customer service team is available 24/7 to provide the support you need.

At Big Basket Global, we value your trust and loyalty. Our commitment to providing free shipping within the USA is a testament to our dedication to your satisfaction. Shop with confidence, knowing that your orders will arrive at your doorstep without any additional shipping costs. For any inquiries, please contact us at support@vibeglowers.com.Your shopping experience is our top priority.